At Thunder Valley Electric, your privacy and security are of the utmost importance. This Privacy Policy outlines the practices we follow to protect the personal information of our clients and site visitors, and to clarify how we collect, use, disclose, and safeguard the data entrusted to us.

By engaging with our website or contracting our services, including during in-person consultations such as electrical safety inspections, you agree to the terms described herein. Whether you're browsing online or welcoming one of our licensed electricians into your home, we are committed to maintaining a secure and respectful environment—both digitally and in person.

Personal information collected during service visits, such as names, addresses, contact details, or any additional information voluntarily provided by homeowners, will be used exclusively for business purposes including but not limited to scheduling services, confirming appointments, conducting inspections, issuing invoices, and maintaining accurate service records. We may also use this information to provide updates on our offerings or for legitimate marketing communications, which you may opt out of at any time.

In the course of delivering residential electrical services, including whole-home safety inspections, our team may interact with clients in private or semi-private settings. For instance, you may see a uniformed Thunder Valley Electric technician—typically attired in a black polo shirt with a black and white American flag patch on the shoulder and standard field attire such as jeans—performing a thorough safety inspection in collaboration with both members of a household. We affirm that no audio, video, or image capture of any kind will be conducted without prior informed consent. All customer interactions are treated with the highest degree of confidentiality and professional discretion.

Thunder Valley Electric will never sell, rent, or otherwise disclose your personal data to third parties, except as required by law or when necessary to fulfill essential services through licensed, vetted subcontractors operating under our direct supervision.

We employ administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures are continually reviewed and updated in line with industry standards and regulatory expectations.

By continuing to use our website or receiving in-home electrical services, you acknowledge and accept the terms outlined in this Privacy Policy. We reserve the right to update or modify this policy at any time, and we encourage users to review it periodically for changes. Continued use of our services following any amendments constitutes acceptance of those modifications.

For questions about this Privacy Policy or to request data access or removal, please contact us directly at cash@thundervalleyelectric.com